FAQs

In order to prevent burning out, I have to work in phases/batches, and then release those batches in one big sale.
Once I have a new collection nearing its launch, I’ll begin posting about it online within a week or more. I will also include details about my next shop update or in-studio sale in my newsletter.
I am always in some phase of production, and will have sales regularly, so follow along so you don’t miss out. My sales tend to sell out in under a half hour.

Sadly, the sales function on SquareSpace, doesn’t hold items in your cart while you continue browsing, so you need to move quickly and checkout before someone else snatches it!

I know. I hate it, too.

There is however an EXPRESS CHECKOUT feature.

if you know you want a specific piece, please use the express check out feature, enabled in my online store.

When you click on what you want, you’ll see a PURCHASE button in place of the Add to Cart button.

Clicking PURCHASE will take you directly to the checkout page. The item you selected will remain in your cart until checkout is complete.

IMPORTANT:

*No other items can be added, think of it like the “buy now” option on Amazon.

*If you want to make more purchases after you check out, you will have to pay for shipping twice. The shipping costs are created by using the specific weight of the item you bought and the current rate of the shipper, so if you are buying multiple items, expect to pay more anyway because of the added weight. I will try to combine your purchases in the least amount of boxes.

You can also always arrange free local pick-up.

In most shop updates you can expect pieces in my greatest hits, like the Sunset series and Moon Haze.

My brain doesn’t like to repetitively make the same thing so the rest of the update will be whatever I felt like making! I’m always coming up with new ideas and trying things out in the studio, so following along on social is the best way to know what will be for sale. Be sure to sign up for my newsletter as well so you don’t miss a sale!

In order to be fair to everyone, I cannot hold any specific item for anyone. Sorry, friends!

Retail Wholesale:

Because of the multi-step, skilled nature of homemade ceramics, it is impossible for me to offer my work at wholesale prices on a regular basis. However, I will totally consider making you a limited batch(s) of my work, that you can feature in your shop and marketing, at a price/lead time that is mutually beneficial.

Thank you so much for asking!

For more information, please email me directly at allison@bornonsunset.com